Privacy policy

Who this policy is for

This policy applies to information handled through the public Lago Mayor website, its contact forms and the direct channels linked from the site. The website is operated for Lago Mayor EUA–Chile LLC, with public contact points in the United States and Chile.

The published privacy contact is Info@lagomayor.co. The published offices are 10960 Beach Boulevard, Lot 139, Jacksonville, FL 32246, United States, and Av. Libertador Bernardo O’Higgins 1302, Santiago Centro, Santiago, Chile.

Information you may provide

A contact request may include your name, work email, telephone number, company, service of interest and the message or context you choose to write. It may also include the language or page context used to communicate with the site.

Do not submit passwords, bank-account details, tax credentials, payment-card data, Social Security numbers or confidential client documents through a public form.

Technical and security information

The website may receive ordinary technical information needed to deliver a request and protect the endpoint, such as request date and time, browser or server metadata and the IP address available to the hosting server. The form uses a hashed IP-derived filename and a short-lived timestamp to limit repeated automated submissions.

This package does not create a public user account or use the contact form to request financial credentials.

Sources of information

Information can come directly from you when you complete a form or write to a published address. Technical information can come from the browser, web server and security controls. If you follow a link to WhatsApp, Google Maps, email or another provider, that provider may collect information directly under its own policy.

Why information is used

Lago Mayor may use information to:

• understand and answer a service inquiry;
• organize a follow-up or determine what information is needed next;
• operate, secure and troubleshoot the website and contact endpoint;
• maintain business, compliance or dispute records when a lawful need requires it.

Where applicable law requires a defined legal basis, Lago Mayor should document the appropriate basis for the specific processing. A contact request is generally connected to responding to the person who initiated it or taking requested steps before a possible engagement.

Forms, recipients and communications

The public form sends the request to the Lago Mayor contact recipients configured for this installation. The site does not sell or rent contact information. Mail, hosting, security and support providers may process information only as needed to transmit, protect or support the requested communication, subject to their duties.

Ask Lago Mayor for a secure transfer method when sensitive accounting, tax, payroll or financial information is necessary.

Cookies and local storage

The current website may use first-party local storage to remember the selected language and acceptance of the cookie notice. It does not use those values to store a contact profile. The separate Cookie policy explains the browser technologies and the absence of advertising or analytics in this package.

External services

Links to WhatsApp, Google Maps, email clients and other external services are optional. When you leave the Lago Mayor website, the external service becomes responsible for its own collection, cookies, security and privacy choices. Lago Mayor does not control a third party’s policy merely by linking to it.

United States, Chile and international handling

Lago Mayor presents a connected U.S.–Chile operating model. Depending on the communication channel, hosting configuration, mail route or provider you choose, information may be processed in a country different from where you are located. Lago Mayor should apply the contractual, technical and organizational safeguards required by applicable law.

This page does not promise that every provider stores information in one particular country. Contact Info@lagomayor.co if you need a provider-specific explanation.

Retention and deletion

Lago Mayor should keep contact information only for as long as reasonably needed to answer the request, manage a business conversation, meet documented legal or accounting obligations, resolve a dispute or protect the website. The period can vary by request and system; this package does not establish one period for every record.

When information is no longer needed and no legal exception applies, it should be securely deleted or anonymized under the applicable internal process.

Privacy requests and choices

Depending on applicable law, you may ask whether information about your request is held and may request access, correction, deletion, restriction, objection or withdrawal of consent where that right applies. Write to Info@lagomayor.co with enough detail to locate the request.

Lago Mayor may need to verify identity, clarify scope and apply lawful exceptions before responding. A request about a third-party service should be sent to that provider.

Security, incidents and minors

Lago Mayor should apply reasonable administrative, technical and organizational safeguards appropriate to the information handled, including least-necessary collection, access control, secure configuration and timely disposal. No website or email transmission can be guaranteed completely secure.

This professional services website is not directed to children and does not knowingly seek children’s personal information through the public form. If you suspect an incident or a child’s information was submitted, contact Info@lagomayor.co promptly.

Changes and legal review

Lago Mayor may revise this policy when its data flows, providers, website features or applicable requirements change. The date shown above identifies this editorial version. A change to analytics, advertising, embedded media, account access or sensitive-document intake should trigger a new review before publication.

U.S. company filing information

At the company’s direction, this website publishes the following filing information for Lago Mayor EUA–Chile LLC: Document Number L21000515788; FEI/EIN Number 88-1077058; date filed December 6, 2021; effective date December 1, 2021; State of Florida; status ACTIVE; last event LC NAME CHANGE filed February 1, 2022; event effective date NONE; address changed March 27, 2023; registered agent All Financial Services LLC, 9101 Lakeridge Blvd, Ste 22 PMB 1028, Boca Raton, FL 33496; principal and mailing address 10960 Beach Boulevard, Lot 139, Jacksonville, FL 32246, United States; authorized member Mauricio Gomez.